How insurance agents request a lease from clients
By Arthur Teboul, DokuTrak · Published
In short
Ask the renter for the signed lease, at least the pages with the landlord’s name and address, the unit, the lease dates and the insurance clause. Leases often require renters insurance with a minimum liability limit and ask that the landlord be listed as an interested party. The lease tells you exactly what to put on the policy.
Why insurance agents need a lease
A renters policy is simple to quote but easy to get wrong for the landlord. The insurance clause may set a minimum personal liability amount, name the property manager rather than the owner, or ask to be notified if the policy is cancelled. Reading the clause before you bind means the proof of coverage the renter hands over is accepted the first time.
What exactly to ask for
The full signed lease, or at least the first page, the insurance or liability section and the signature page. For a renewal, ask for the current term. If the landlord sent a separate letter with insurance requirements, ask for that letter too.
What to check when it arrives
- The unit address matches the location on the policy, including the apartment number.
- The liability limit on the quote meets or exceeds the amount the lease requires.
- The exact name and address to list as interested party, which is often the management company.
Email to send your client
Replace the bracketed parts. The same text fits in the message of a DokuTrak request (up to 1,000 characters).
Subject: Your lease for the renters insurance
Hi [Client name],
Thank you for choosing me for your renters insurance. Your landlord may have rules about the policy, so I would like to read your lease before I set it up.
Please send the signed lease, or at least the first page, the section about insurance and the signature page. A PDF from your landlord’s tenant website is perfect.
Could you send it by [date]? If you have not signed yet, the draft lease works and I will check the final version later.
Thank you, [Your name]
Ask once. DokuTrak does the chasing.
- Your client uploads from one link, with no account and no password.
- Reminders go out on a schedule, by default 2, 5, 10 and 14 days after the request, until the file arrives.
- With AI review switched on in your workspace (it is off by default), each upload gets a first pass that flags a file that is not a lease, an unreadable or blurry scan or a copy where one of these is missing or cut off: the tenant’s name, the property address. It says so when it is not sure.
- You accept every file or mark it for re-upload, and your client gets the note by email. The AI never accepts a file.