How is DokuTrak different from a client portal?+
DokuTrak is focused on document intake, not a broad client portal. Clients upload through a secure link without creating an account, while the professional gets missing-file tracking, reminders, and AI suggestions on uploaded documents.
What does the AI document check do?+
DokuTrak checks an uploaded file against the request and flags likely mismatches, unreadable files, low-confidence results, and extracted fields that need human review. The AI suggests; the professional accepts or requests a re-upload.
Does DokuTrak accept client documents by itself?+
No. DokuTrak is designed as a first-pass review layer. High-confidence results can be reviewed faster, but uncertain files stay in review and final acceptance remains with the professional.
Do my clients need to create an account to upload?+
No. Clients receive a secure upload link, open it, follow the checklist, upload files, and leave. They do not need a password, dashboard, or portal account.
Who is DokuTrak built for?+
DokuTrak is built for professionals who repeatedly collect client paperwork: tax preparers, bookkeepers, mortgage brokers, immigration lawyers, real estate teams, and other small document-heavy firms.