How to request a certificate of insurance from a vendor

By Arthur Teboul, DokuTrak · Published

In brief

A COI request is a letter or email asking a vendor to have its insurance broker send you a certificate of insurance before work starts. Spell out your exact name as certificate holder, the coverages and limits your contract requires, any additional insured wording, and the date you need it.

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What is a certificate of insurance request?

A certificate of insurance is a one-page summary of a business’s policies: the lines of coverage, their limits and the insurer. For liability, the usual form is ACORD 25, the Certificate of Liability Insurance (ACORD, Certificates of Insurance: Frequently Asked Questions). You ask for one so you are not left paying for damage or injury a vendor causes on your job.

The certificate is evidence, not coverage. ACORD says a certificate is not an insurance policy and does not change a policy’s terms; only an endorsement, rider or amendment can do that (ACORD, Certificates of Insurance: Frequently Asked Questions). So if your contract makes you an additional insured, ask for the endorsement too.

The certificate holder is the party the certificate is addressed to: you. Being the holder lets you see the coverage. It does not, by itself, put you on the vendor’s policy.

Who sends it, and when

The vendor’s insurance broker or insurance agent issues the certificate, not the vendor and not ACORD. ACORD tells policyholders who need one to contact their broker or insurance agent (ACORD, Certificates of Insurance: Frequently Asked Questions). Your request goes to the vendor, who forwards it to the broker; a well-run broker returns it within a few business days. Accounts payable, procurement or the project manager usually sends the request and files the result.

Where to get a certificate of insurance request

  1. Pull the insurance clause from your contract or purchase order: coverage types, limits, additional insured and waiver wording.
  2. Send the vendor the request letter on this page, with your exact legal name and address as certificate holder.
  3. Ask the vendor to forward it to its insurance broker, and to copy you on the reply.
  4. Check the certificate against your contract the day it arrives, using the checks below.
  5. Log the expiration date of each policy and ask for the renewal before it lapses.

Wrong files people send instead

  • A certificate typed up by the vendor instead of issued by its broker.
  • Your company name misspelled, or a parent or sister company named as holder.
  • Treating "additional insured" on the certificate as proof, with no endorsement behind it.
  • A policy period that ends before the work does.
  • Workers’ compensation left off with no exemption or explanation.

What your request must specify

Brokers issue what you ask for, so be exact. Copy limits from your contract rather than guessing; there is no standard figure that fits every job.

ItemWhat to write in the request
Certificate holderYour exact legal entity name and mailing address
General liabilityPer-occurrence and aggregate limits from the contract
Auto liabilityWhen the vendor drives for the job or brings vehicles on site
Workers’ compensationStatutory coverage and employer’s liability, or the vendor’s exemption
Professional liabilityFor consultants, designers, IT and other advice-based work
Umbrella or excessOnly if the contract calls for it
Additional insuredYour entity named on the general liability policy, with the endorsement page
Waiver of subrogation, primary and non-contributoryOnly where the contract requires them
Description of operationsThe project, site or contract number the certificate covers

How to check the certificate when it arrives

Read it against the contract, line by line. A certificate that looks official can still be wrong in one field that matters.

  1. Named insured: the vendor’s legal name, matching its Form W-9.
  2. Policy dates: every policy runs past the last day of the work.
  3. Limits: each one meets or beats the contract.
  4. Holder: your name and address, spelled exactly.
  5. Producer: the broker’s name and contact, so you can call to confirm.
  6. Endorsements: attached when the contract requires additional insured status or a waiver.

Cancellation notice and renewals

Many requesters ask to be told if a policy is cancelled. Know the limit of that ask. ACORD notes that a typical liability policy obliges the insurer to notify only the first named insured, unless the policy is endorsed to notify someone else (ACORD, Certificates of Insurance: Frequently Asked Questions).

So do not rely on a notice that may never come. Track each expiration date yourself, and send a renewal request a few weeks before it, asking for the new certificate.

Ask for the current edition of the form, too. ACORD tells producers that withdrawn editions are not kept up to date with regulatory requirements and should not be used (ACORD, Certificates of Insurance: Frequently Asked Questions). Some states also regulate certificate forms and limit what a certificate may say. When you need coverage changed, ask for an endorsement, not new certificate wording.

Workers’ comp checks and the W-9 in the same request

Workers’ compensation rules differ by state. In Texas, for example, most private employers may choose not to carry it, and the state insurance department lists where to verify a subscriber’s coverage and where to find registered non-subscribers (Texas Department of Insurance, Workers’ compensation coverage verification). Check your vendor’s state before you insist on a certificate it cannot get.

Ask for Form W-9 at the same time. A Form W-9 is the vendor’s certified taxpayer identification number and legal name, which you need to file information returns. The reporting line for nonemployee pay was $600 for 2025 (IRS, Instructions for Forms 1099-MISC and 1099-NEC (Rev. 2025)). For tax years beginning after 2025, it rose to $2,000 (IRS, Instructions for Forms 1099-MISC and 1099-NEC). The IRS also offers TIN matching to payers, so you can check the number before the first payment (IRS, Instructions for the Requester of Form W-9).

The template: Certificate of insurance request letter

Send to the vendor and ask that it be forwarded to the vendor’s insurance broker. Copy the coverages and limits from your contract; delete optional clauses your contract does not require.

[Your company legal name] [Your address] [Date] To: [Vendor legal name], attention [Vendor contact] Re: Certificate of insurance for [contract, PO or project number]

Dear [Vendor contact],

Request

Our agreement for [description of work] requires proof of insurance before [start date / first payment]. Please forward this letter to your insurance broker and have them send a current certificate of insurance to [email] by [date].

Certificate holder

Please show the certificate holder exactly as: [Your company legal name], [mailing address].

Coverages and limits

Please issue it on the current edition of ACORD 25. For each policy, the certificate must show the insurer, the policy number and the effective and expiration dates. It must show commercial general liability of $[per occurrence] per occurrence and $[aggregate] aggregate; workers’ compensation as required by your state, with employer’s liability of $[limit]; and [auto liability of $[limit] / professional liability of $[limit] / umbrella of $[limit]].

Additional insured(optional)

Please name [Your company legal name] as additional insured on the general liability policy and attach the endorsement page.

Construction work(optional)

Because this is construction work, additional insured status must cover both ongoing operations and completed operations. Please attach both endorsements.

Waiver and primary wording(optional)

The contract also requires a waiver of subrogation in our favor and primary and non-contributory coverage. Please attach the endorsements that provide them.

Description of operations

Please reference [project name, site address or contract number] in the description of operations.

Form W-9(optional)

Please also send a completed and signed Form W-9 for [Vendor legal name], so we can set up payment.

Renewals

When any policy renews during our agreement, please have your broker send the new certificate to [accounts payable email] before the expiration date shown on the current one.

Thank you, [Your name] [Title], [Your company legal name] [Phone] · [Email]

Questions people ask

Can a vendor make its own certificate of insurance?

It should not. Certificates are issued by the vendor’s broker or insurance agent on ACORD forms (ACORD, Certificates of Insurance: Frequently Asked Questions). If one arrives from the vendor directly, call the broker listed on it to confirm.

Does being listed on a certificate make me an additional insured?

No. ACORD says a certificate does not change a policy; only an endorsement can (ACORD, Certificates of Insurance: Frequently Asked Questions). Ask for the additional insured endorsement page with the certificate.

Do I need a COI from every vendor?

Ask for one from any vendor whose work could cause damage or injury, such as contractors on your site, movers or IT staff with system access. A stationery supplier usually does not need one; follow your contract and your insurer’s advice.

Does a certificate of insurance cost the vendor anything?

Brokers usually issue certificates to their clients as a routine service. Ask early anyway, because endorsements such as additional insured can take longer than the certificate.

Sources

About the author

Arthur Teboul (Founder, DokuTrak) is building DokuTrak after watching professionals lose hours chasing clients for documents over email. Arthur Teboul.

Editorial standards

How this page was made (methodology): it is built from the primary sources listed under Sources, and every rule and figure on it links to the source it comes from. Last updated October 25, 2026. Spotted an error or a rule that changed? Contact us.

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