# How property managers request a driver’s license from applicants

Source: https://dokutrak.com/requests/property-managers/drivers-license
Author: Arthur Teboul, DokuTrak
Published: 2026-11-09
Language: en-US

> Ask every adult applicant for a clear copy of the front and back of a current driver’s license or state ID. You use it to confirm identity before the background and credit screening, and to match the name and date of birth on the application. Applicants without a US license can send a passport instead.

## Why property managers need a driver’s license

A screening report is only as good as the identity behind it. The license lets you confirm that the person applying is the person being screened, with the exact legal name and date of birth the screening service needs. Asking every adult applicant for the same ID keeps your process consistent under fair housing rules.

## What exactly to ask for

Front and back of a current, unexpired driver’s license or state-issued ID for each adult who will live in the unit. A scan or a flat, well-lit photo with all four corners visible. A temporary paper license should come with the old card or another photo ID.

## What to check when it arrives

- The name and date of birth match the application exactly, middle names and suffixes included.
- The expiration date has not passed.
- The photo and text are legible on both sides, with no glare over the details.

## Email to send your client

Subject: A copy of your ID for screening

```text
Hi [Client name],

Thank you for applying. Before I can run the screening, I need a copy of a current driver’s license or state ID for each adult on the application.

Please send the front and the back, as a scan or a flat photo with all four corners visible and no glare. If you do not have a US license, a valid passport works instead.

Could you send it by [date]? Your ID is only used to confirm your identity for the screening. Let me know if you have any questions.

Thank you,
[Your name]
```

## Ask once. DokuTrak does the chasing.

- Your client uploads from one link, with no account and no password.
- Reminders go out on a schedule, by default 2, 5, 10 and 14 days after the request, until the file arrives.
- With AI review switched on in your workspace (it is off by default), each upload gets a first pass that flags a file that is not a driver’s license, an unreadable or blurry scan or an expired document. It says so when it is not sure.
- You accept every file or mark it for re-upload, and your client gets the note by email. The AI never accepts a file.

14-day free trial, no card. Add one only to keep going.